---
title: "Help centre"
url: "https://support.rzbneo.de/en/article/help-centre"
language: "en"
last_updated: "2026-06-23T14:33:32.142Z"
---

# Help centre

You can open the new help area with a single click on the lifebuoy icon at the bottom right:

![](https://cdn-assets.productfruits.com/bcba35ca-1ea7-4a9f-95bd-497c4de38897)

### **Help centre**

In the new [Help centre](https://support.regelwerksmanager.de/) you will find the revised manual for RZBneo®, divided into better structured articles designed to familiarise you with working in RZBneo® and to make getting started with the tool easier. The articles on individual functionalities are organised into main and subcategories. The scope of the information offered will be expanded successively. 

In the Help centre and in the help area within RZBneo® itself, you have the option of searching the complete manual for a specific question. The search results are supported by artificial intelligence, providing you with a concise answer to your question. The relevant references in the manual are of course also displayed, so you can continue reading at the relevant point at any time if you need further information and guidance. 

### **News**

All news about RZBneo® can now be found in the new help area, which you can access via the lifebuoy icon at the bottom right in RZBneo®. The *News* tab will in future display information on new functions, improvements, and other updates. 

In addition, important information on maintenance periods and urgent announcements will be published via banners and pop-ups, so that you are always kept informed. But don't worry — we will of course carefully select which information is relevant for all users. 

### **Sending feedback**

The help area also offers the option of submitting direct feedback on the product. Requests regarding problems, suggestions for improvement, or other ideas and messages can be submitted. Support will then get back to you as quickly as possible. 

In addition, surveys on RZBneo® and its functions will be offered, which can be completed if you are interested. These help us as the provider to understand needs, usage, and wishes, and to drive targeted further development. 

### **Tours and checklists**

Short introductory tours are now available for new users, highlighting the most important functions in RZBneo®. The introduction to the programme is complemented by checklists that help new users work through important setup steps. 

When RZBneo® receives new features through updates, these will in future also be introduced and explained in more detail through a short introductory tour. These can of course also be skipped at any time if no explanation is desired.